PRIVACY POLICY

Last updated: September 14th, 2024

1. INTRODUCTION

Hypnothera ("we", "our", or "us"), a product of El Sueno LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Hypnothera application ("the App").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. INFORMATION WE COLLECT

We collect information that you provide directly to us when you use our App:

Personal Identifiers: Such as your name, email address, and age.
User Content: Information you provide during the AI-driven interview process, which may include personal preferences, goals, and any other information you choose to share.

Please note that while we do not directly collect health data, you may choose to disclose health-related information during the interview process. Any such information will be treated as sensitive personal data.

3. HOW WE USE YOUR INFORMATION

We use the information we collect or receive:

To provide and maintain our App.
To generate personalized hypnotherapy scripts tailored to your needs and preferences.
To contact you regarding your account, if necessary.
To respond to your inquiries and provide customer support.

We do not sell your personal data or use it for any purpose other than providing and improving our services.

4. DISCLOSURE OF YOUR INFORMATION

We may share your personal information with:

Third-party AI services (such as OpenAI or Anthropic) to generate hypnotherapy scripts. These services will process your data solely for the purpose of script generation.
Service providers we use to support our business (e.g., cloud storage providers, email service providers).

We may also disclose your information:

To comply with any court order, law, or legal process, including responding to any government or regulatory request.
To enforce or apply our terms of use and other agreements.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of El Sueno LLC, our customers, or others.

5. DATA STORAGE AND SECURITY

Your information is stored in a Supabase database. We retain your data for as long as you maintain an active account with us.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes.

6. YOUR RIGHTS

You have the right to:

Access the personal information we have about you.
Correct any inaccuracies in your personal information.
Delete your personal information.
Object to the processing of your personal information.

You can exercise these rights through the App's user interface or by contacting us at hello@hypnothera.ai.

7. CHILDREN'S PRIVACY

Our App is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this App. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

8. CHANGES TO OUR PRIVACY POLICY

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this privacy policy.

9. CONTACT INFORMATION

To ask questions or comment about this privacy policy and our privacy practices, contact us at: hello@hypnothera.ai